Feeling frazzled? Snowed under by day-to-day admin and wish you had more time for creating? Needing a new website? Can’t keep up with customer queries and orders? Needing help with the more technical aspects of your website such as setting up an affiliate program?
What can I help you with?
- Clear and organise your inbox – create filing systems
- Design email signatures and auto responses
- Create default replies and drafts
- Design Newsletter Templates in your mailing list provider [Mailchimp, Aweber, Mad Mimi]
- Newsletter content creation
- Organise and schedule your calendar
- Set up meetings, send out meeting invites etc.
Social Media Management
- Facebook, Instagram, Pinterest & Twitter Profile management
- Message responses
- Scheduled posts
Blog & Website
- WordPress website design & edits
- Blog post content creation
- Quotations, invoices, payment collection and budgets
- Pastel Accounting & Wave Accounting
- Transcript typing
- Track questions – help formulate Q&A at the end of Webinars
- Presentation slide design
- Project Management
- Team Management
- Soft sales
- Affiliate program
BC (Before Children) I held a few very high flying jobs one of which being an Account Manager (keeping existing clients happy) with BIDVest Bank (a division of Barclays Bank) where I was placed in charge of the larger, more important clients such as Vodacom (one of the largest provider of cellular phones in Africa) due to my general over-enthusiasm and dedication, and my ability to hold my own as a 25 year old (at the time) woman in a room full of middle aged businessmen. I am passionate about customer relations and what is more I have a BA majoring in English so my written word is top notch. I have completed a couple of customer service courses too, but I feel my success in this industry is due to my ingrained compassion for others and my ability to empathise. I also love a challenge, and am a pretty fast learner, there isn’t much that stumps me. For more information on my past work experience, take a look at my LinkedIn profile.
Virtual Assistant Areas of Expertise;
- WordPress website design and copywriting
- Inbox management and customer service
- Newsletter writing and design
- Social Media Management and Advertising
- Systems creation and management
- Blog / Website content development