Virtual Assistant Services

Feeling frazzled? Snowed under by day-to-day admin and wish you had more time for creating? Needing a new website? Can’t keep up with customer queries and orders? Needing help with the more technical aspects of your website such as setting up an affiliate program?

What can I help you with?

Inbox Management

  • Clear and organise your inbox – create filing systems
  • Design email signatures and auto responses
  • Create default replies and drafts

Newsletters

  • Design Newsletter Templates in your mailing list provider [Mailchimp, Aweber, Mad Mimi]
  • Newsletter content creation

Calendar Management

  • Organise and schedule your calendar
  • Set up meetings, send out meeting invites etc.

Social Media Management

  • Facebook, Instagram, Pinterest & Twitter Profile management
  • Message responses
  • Scheduled posts
  • Advertising

Blog & Website

  • WordPress website design & edits
  • Blog post content creation

Bookkeeping

  • Quotations, invoices, payment collection and budgets
  • Pastel Accounting & Wave Accounting

Webinar Assistance

  • Transcript typing
  • Track questions – help formulate Q&A at the end of Webinars
  • Presentation slide design

Other

  • Project Management
  • Team Management
  • Soft sales
  • Affiliate program

BC (Before Children) I held a few very high flying jobs one of which being an Account Manager (keeping existing clients happy) with BIDVest Bank (a division of Barclays Bank) where I was placed in charge of the larger, more important clients such as Vodacom (one of the largest provider of cellular phones in Africa) due to my general over-enthusiasm and dedication, and my ability to hold my own as a 25 year old (at the time) woman in a room full of middle aged businessmen. I am passionate about customer relations and what is more I have a BA majoring in English so my written word is top notch. I have completed a couple of customer service courses too, but I feel my success in this industry is due to my ingrained compassion for others and my ability to empathise. I also love a challenge, and am a pretty fast learner, there isn’t much that stumps me. For more information on my past work experience, take a look at my LinkedIn profile.

Virtual Assistant Areas of Expertise;

  • WordPress website design and copywriting
  • Inbox management and customer service
  • Bookkeeping
  • Newsletter writing and design
  • Social Media Management and Advertising
  • Systems creation and management
  • Blog / Website content development

Have any questions or would like me to quote you on your needs – pop me an email at xtine@webmail.co.za